HD Voice uses VoLTE (voice over LTE) technology. At Cricket, you'll get voice calling over our nationwide 4G LTE network.* Enjoy crisp and clear conversations while using your phone to surf the web or stream music or video at up to 4G LTE speeds.
At Cricket, we're constantly working to improve our network for our customers. HD Voice is a great enhancement that offers better-sounding conversations, background noise filtering, and allows you to surf and stream at the same 4G LTE speeds even while you're on an HD Voice call. It's just one of the ways we're building for the future.
Click here for compatible HD Voice devices sold by Cricket. *To make sure your phone is compatible with our network, enter your device ID (IMEI) number. BYOD compatibility is subject to change. 1 HD Voice (VoLTE) compatible 2 HD Voice (VoLTE), Wi-Fi Calling compatible
Cricket Wireless VoLTE Update - 2/9/21 For those with Samsung BYOD flagship phones: Cricket has enabled VoLTE on Samsung devices (starting with the Samsung S8 and above) sold for the U.S. market. See how I said "sold for the U.S. market" so if you have an international Samsung variant, not gonna work.
Most new HD Voice devices purchased from AT&T since 2019 will work on Cricket’s HD Voice Network. The latest software version is required. More phones coming soon!
Like AT&T, Cricket operates a BYOD whitelist, only allowing devices on that list to take advantage of HD Voice / VoLTE. However, there are many newer LTE/5G phones out there that do support VoLTE...
Beginning September 21, 2021, if you are on a non-HD Voice capable device that is affected by the 3G Network Shutdown in February 2022, we could re-direct your call to customer service. Cricket wants to prepare you for the network changes, and we want to be available to answer questions about your device and why you will need to upgrade.
T-Mobile customers can no longer activate new devices without VoLTE capabilities. This rule came into force on August 4, 2020. Current T-Mobile and Metro by T-Mobile lost their access to non-VoLTE ...
Cricket restricts VoLTE. AT&T won't let BYOD Android devices have WiFi Calling. This apply to AT&T postpaid, prepaid and all MVNO's.